Why do drawing fonts display incorrectly when opened in VinaCAD Web or on a smartphone?

❓ Why do my drawings show font errors when opened in VinaCAD Web or on a smartphone?

✔ Cause:
Your drawing uses one or more fonts that are not available in the system. When a font is missing, the software cannot display the text content correctly.

❓ How do I fix font errors?

You can resolve this with the following 2 options:

Option 1: Upload the fonts together with the drawing to VinaCAD Web

When uploading a DWG drawing, also upload the accompanying font files.
Then reopen the drawing in VinaCAD Smartphone; the system will use the fonts you attached → the text displays correctly.

Option 2: Ask VinaCAD to add commonly used fonts

If the font you use is commonly used in Vietnam, the VinaCAD team will consider integrating it directly into the system.
Once the font has been added, you can open drawings without attaching the font and the text will still display correctly.